Citizen Survey


In 2019 the Village of Niles is asking a sample of residents to participate in The National Citizen Survey™ (The NCS™). The survey is designed to provide information about how the Village government is serving residents, to gauge perceptions of the Village, and to make comparisons with peer cities. It is also intended to help policy makers better understand priorities for government action, as well as gauge citizen opinions on quality of life and public services. The survey centers on community livability and includes questions about the quality of life in the community, local policies, demographics, rating of local government services and resident use of services. The Village plans to conduct ongoing surveys every two or three years in order to track trends, gauge citizen perceptions, and solicit feedback.

The methods in which the survey is administered are standardized to assure high quality research methods and directly comparable results across The National Citizen Survey™ benchmarks. Participating households are selected at random and the household member who responds is selected without bias. Results are statistically weighted to reflect the proper demographic composition of the entire community.

Survey results measure public perceptions and areas of interest for residents. Overall results for 2019 will be posted on this website when compiled. 

The Niles Mayor and Village Board and staff utilize the results of the survey to help with future visioning and goal setting.

Through its collaboration with the International City Managers Association, NRC has developed a national database of community surveys and survey questions, which allow the Village to compare results with those from similar communities in Illinois and across the country.

Survey Reports/Results


Helpful Links


NCS Website