Village Services

Vehicle stickers can be purchased online at www.vniles.com/onlinebillpay. The vehicle sticker deadline has been extended to July 31.

Village Facility Schedule:

Village Hall and Niles Public Works are now open for regular business hours.

The Niles Family Fitness Center has reopened, with some restrictions on offerings and capacity. The Niles Senior Center will remain closed through August. Niles Police and Fire Departments are currently open to the public.

As always, the Village’s top priority is to promote the health and safety of its residents, customers, employees and community. Many Village services are still available to residents remotely. See information below.

Please view Mayor Przybylo’s latest video message to the public, dated June 12th, on YouTube.

Contact the Village

The Village is still providing many services to residents and businesses. Residents are encouraged to contact the Village online with any inquiries, and if they need assistance with services. The Village’s online Citizen Request Tracker has 47 categories of service requests. Residents can also call the usual Village phone numbers to contact staff or receive services. Not all services will be available, and response times may be slower.

  • Village Hall Administration and Finance (847) 588-8000
  • Community Development (847) 588-8040
  • Public Works (847) 588-7900 
  • Niles Senior Center (including Meals on Wheels and Lending Closet) (847) 588- 8420
  • Niles Family Services (including Food Pantry and crisis team) (847) 588-8460

The Village strongly encourages residents and businesses to use online services as much as possible at www.vniles.com. Transactions such as utility bill payment can be completed through the Village’s website, via the Village Hall outdoor depository box, or by mail – Village of Niles, 1000 Civic Center Drive Niles, IL 60714.

Village Hall

The Village is open to the public for regular hours. Staff can still provide many services remotely to residents and businesses such as transfer stamps, available by appointment by calling (847) 588-8040.

Garage sales are once again allowed in Niles, and Garage Sale permits must be obtained.

Most Village public meetings are taking place virtually until further notice.

The Village is no longer issuing permits for door-to-door commercial solicitation until further notice.

Vehicle window stickers are available online this year, in order to reduce in-person contact www.vniles.com/onlinebillpay.

Water Bills

If you are able to pay your water bill, that payment can be made online, dropped off at Village Hall with no person-to-person contact, or you can take care of your bill over the phone by calling (847) 588-8000.

If you are currently unable to pay your water bill, the Village is making temporary changes to its procedures to help. The Village has suspended water shut-offs during the COVID-19 stay-at-home order. Also, any late fees on water bills will be waived through April 30, as long as you call Village Hall and request the waiver. Call (847) 588-8000.

Niles Police Department

The Niles Police Department is suspending the following non-emergency services until further notice: fingerprinting, child safety seat inspections, disability parking placards, ride-alongs, station tours and department presentations. While the lobby of the Police Department is open, individuals are encouraged to pay citations or file police reports online, when possible, to avoid person-to-person contact. 

Crime Free Housing classes are canceled until further notice.

Garbage and Recycling Collection

As a reminder, garbage collection by Groot will continue as usual. Bulk items such as white goods or construction debris are once again being accepted. However, there is a limit of one item per household each week due to anticipated demand.  Yard waste and branch collection began the week of April 1, as scheduled.

Regular recycling service continues. However, if you or someone in your household has tested positive for COVID-19, or is exhibiting symptoms related to COVID-19, please bag your recyclables and place them in your trash/refuse cart instead. This practice will help protect the employees at Groot’s Material Recovery Facility.

If there are no signs of COVID-19 in your household, please continue to place your loose recyclables in your recycle cart. Regular recycling service continues.

Textile recycling has resumed, following a temporary suspension.

Niles Free Bus

The Niles Free Bus is using its weekend schedule, with no early morning runs, 7 days a week as of Tuesday, March 24 (the first run has switched to a 9:33am start time for the 411 route, 9:43am for the 410 route and 9:30 for the 412 route).

Village Alerts

The Village periodically uses an automated phone system and other communications tools to quickly reach residents with information. Subscribe to emergency phone calls, texts, and the Village e-newsletter by visiting www.vniles.com/alert.

Emergency Declaration 

The Village Board of Trustees has made an emergency declaration in response to the COVID-19 pandemic. The declaration gives emergency powers to the Mayor, Board, and Village Manager to respond to emergency situations quickly without going through formal steps such as Board review at a public meeting. These powers can help with functions such as emergency purchases, and changing employment policies to ensure pay for employees, to allow employees to work remotely, etc. The March 17 online meeting packet contains the full emergency documents.