Over the last few weeks, ComEd has seen a tremendous increase in reports from small businesses and some residential customers who have been contacted by scam artists. These scam artists are contacting customers by phone and in-person claiming to be ComEd representatives and telling them their service will be disconnected unless payment is made. They instruct the individual to wire funds or buy a prepaid credit card. ComEd will not ask customers to purchase a prepaid credit card.
If customers are ever unsure about the status of their accounts, they should always contact ComEd directly for verification.
People that believe they have been a target of a phone scam are urged to contact the Illinois Attorney General’s office toll free at 1-800-386-5438 (TTY 1-800-964-3013) or visit the Illinois Attorney General’s web site at www.illinoisattorneygeneral.gov and click on the link “Protecting Consumers”.
If customers ever have concerns about the status of their account, they can contact
ComEd at 1-800-EDISON1