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Customer Self-Service Portal Contact/Case Connection Form

  1. Complete this form to connect your Customer Self-Service contact account to your Permits, Plans, Business or Rental Licenses. Once your account is connected you will be able to View, Renew and Pay for your records online.
  2. Have you created a CSS account?*
    If you answered 'No' to this question, please navigate to to register for a CSS account.
  3. Complete the applicable fields. Please note, first and last name is not required for a company record, and company name is not required for an individual contact record. Email addresses are required for all contact record types in order to use CSS.
  4. List the permit, license or development CASE NUMBERS (inactive or active) that you would like to see through CSS. Please note, we must have a case number, an address does not provide enough detail for us to effectively connect these records to your account.
  5. Please allow up to two (2) business days for your request to be processed.
  6. Leave This Blank:

  7. This field is not part of the form submission.